Contact Information
Our team handles questions about accounts, payments, bonuses and verification, as well as general feedback and business enquiries. You can reach us by email, through live chat on the site or with the contact form at the bottom of this page, every day of the year and in English.
- Email: support@slotsvader.info
- Live chat: Live Chat in the side menu or the Need help? button on the login and sign-up screens
- Address: Route de Meyrin 267, 1217 Meyrin, Switzerland
Choosing the Right Channel
Live chat is the quickest way to deal with something urgent, such as a deposit that has not appeared or trouble signing in. Email works better for questions that need documents or a longer explanation, and it leaves you with a written reply to come back to later. The form at the bottom of this page suits anything that is not urgent, such as a suggestion or a general question.
Partnership proposals go to the separate address in the list above, so they reach the right people straight away. Please include your company name and a short outline of what you have in mind.
Before You Write
To help us answer on the first attempt, include the email address linked to your account and a short description of the issue. For payment questions, add the date, the amount in CHF and the method you used. A screenshot often saves a round of follow-up questions. Verification documents can be uploaded directly in your account, so there is no need to attach them to a message. Please never send your password, whether in chat or by email.
Our Location on the Map
Contact Form
